Cookies Policy

1. Introduction

This Cookies Policy explains how eProfiler Solutions AG ("eProfiler," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at www.eprofiler.com ("Website").

This policy is designed to help you understand:

  • What cookies are

  • What types of cookies we use

  • Why we use cookies

  • How you can control cookies

  • Your rights regarding cookies

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.

Cookies can be:

  • First-party cookies – Set by the website you are visiting (in this case, eProfiler)

  • Third-party cookies – Set by parties other than the website owner, typically for analytics or advertising purposes

2.1 Similar Technologies

In addition to cookies, we may use other similar technologies:

  • Web beacons (also called tracking pixels or clear GIFs) – Small graphic images used to track user activity

  • Local storage (HTML5) – Allows websites to store data in your browser for faster loading

  • Session storage – Similar to local storage but cleared when you close your browser

  • Fingerprinting – Techniques to identify your device based on its unique characteristics

These technologies work similarly to cookies and are subject to the same legal requirements.

3.1 GDPR and ePrivacy Directive

Under the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive (2002/58/EC, as amended by 2009/136/EC), we must:

  • Obtain your consent before storing or accessing non-essential cookies on your device

  • Provide clear and comprehensive information about the cookies we use

  • Make it as easy to withdraw consent as it is to give it

When you first visit our Website, we will:

  • Inform you that we use cookies

  • Explain what each type of cookie does

  • Request your consent for non-essential cookies

  • Provide an option to accept or reject different cookie categories

You have the right to:

  • Accept or reject cookies (except strictly necessary cookies)

  • Change your cookie preferences at any time

  • Withdraw consent previously given

4. Types of Cookies We Use

We classify cookies into the following categories based on their purpose:

4.1 Strictly Necessary Cookies (Essential)

These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as the Website cannot function properly without them.

| Cookie Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | session_id | eProfiler | Maintains your session state | Session | | csrf_token | eProfiler | Security - prevents cross-site request forgery | Session | | auth_token | eProfiler | Authentication status | 7 days | | cookie_consent | eProfiler | Stores your cookie consent preferences | 1 year |

Why we use them:

  • To enable you to log in to secure areas

  • To remember your cookie consent preferences

  • To protect against fraudulent activity

  • To ensure the security of our Website

4.2 Preference Cookies (Functional)

These cookies enable the Website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

| Cookie Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | language | eProfiler | Remembers your language preference | 1 year | | region | eProfiler | Remembers your geographic region | 1 year | | font_size | eProfiler | Accessibility - remembers text size preference | 1 year | | form_data | eProfiler | Temporarily saves form input | Session |

Why we use them:

  • To remember your language and region preferences

  • To provide accessibility features

  • To remember display preferences

  • To facilitate form completion

4.3 Statistics Cookies (Analytics/Performance)

These cookies collect information about how visitors use our Website. They help us understand which pages are most and least popular and see how visitors move around the site. All information collected is aggregated and anonymous.

| Cookie Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | _ga | Google Analytics | Distinguishes unique users | 2 years | | _gid | Google Analytics | Distinguishes users for 24 hours | 24 hours | | _gat | Google Analytics | Throttles request rate | 1 minute | | _hjid | Hotjar | Sets a unique user ID | 1 year | | _hjFirstSeen | Hotjar | Identifies new users | Session |

Why we use them:

  • To analyze Website traffic and usage patterns

  • To identify and fix errors

  • To test new features and improvements

  • To understand user engagement

Note: We use Google Analytics with IP anonymization enabled. This means Google truncates IP addresses within the EU/EEA before transmission.

4.4 Marketing Cookies (Targeting/Advertising)

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

| Cookie Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | _fbp | Meta/Facebook | Tracks visits across websites | 3 months | | fr | Meta/Facebook | Advertising delivery | 3 months | | li_sugr | LinkedIn | User identification | 3 months | | li_at | LinkedIn | Ad targeting | 1 year | | IDE | Google DoubleClick | Ad delivery | 1 year |

Why we use them:

  • To deliver relevant advertisements

  • To measure advertising campaign effectiveness

  • To limit ad frequency

  • To track conversions from ads

Current Status: We currently do not use third-party advertising cookies. If we implement them in the future, we will obtain explicit consent before placing these cookies.

5.1 Session Cookies

Session cookies are temporary and expire when you close your browser. They enable the Website to track your actions during a single browsing session.

Examples:

  • Shopping cart contents

  • Form data during multi-step processes

  • Authentication during your session

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you manually delete them. They help us recognize you as a returning visitor and remember your preferences.

Duration guidelines:

  • Preference cookies: Up to 1 year

  • Analytics cookies: Up to 2 years

  • Marketing cookies: Up to 1 year (where applicable)

Under the ePrivacy Directive, persistent cookies should not last longer than 12 months unless necessary for a specific purpose.

6. Third-Party Cookies

Some cookies on our Website are placed by third-party services. We use the following categories of third-party services:

6.1 Analytics Providers

  • Google Analytics – Website usage analytics

  • Hotjar – User behavior analytics and feedback

6.2 Marketing Platforms

  • LinkedIn – Professional network integration and advertising

  • Meta (Facebook) – Social media integration (when implemented)

6.3 Infrastructure Services

  • Cloudflare – Security and performance optimization

  • AWS/Amazon CloudFront – Content delivery

We do not control these third-party cookies. Please refer to the respective privacy policies of these providers for more information.

When you first visit our Website, you will see a cookie banner requesting your consent for non-essential cookies. You can:

  • Accept All – Consent to all cookie categories

  • Customize – Choose which cookie categories to accept

  • Reject Non-Essential – Only allow strictly necessary cookies

You can change your cookie preferences at any time by:

  1. Using our Cookie Settings:

    • Click on the "Cookie Settings" link in the footer of our Website

    • Adjust your preferences in the cookie preference center

  2. Browser Settings:

    • Most web browsers allow you to control cookies through their settings

    • You can usually find these settings in the "Options" or "Preferences" menu

  3. Contact Us:

7.3 Browser-Specific Instructions

Google Chrome:

  1. Go to Settings → Privacy and security → Cookies and other site data

  2. Choose your preferred cookie settings

Mozilla Firefox:

  1. Go to Settings → Privacy & Security → Cookies and Site Data

  2. Manage your cookie preferences

Safari:

  1. Go to Preferences → Privacy

  2. Manage cookie settings under "Cookies and website data"

Microsoft Edge:

  1. Go to Settings → Cookies and site permissions → Manage and delete cookies

  2. Adjust your preferences

7.4 Consequences of Rejecting Cookies

If you reject non-essential cookies:

  • You can still use our Website

  • Some features may not function optimally

  • You may see less relevant content

  • Your preferences won't be remembered between visits

If you reject even essential cookies:

  • You may not be able to log in

  • Some parts of the Website may not work properly

8. Data Collected by Cookies

8.1 Information Collected

The cookies we use may collect the following types of information:

Technical Information:

  • IP address (anonymized for analytics)

  • Browser type and version

  • Operating system

  • Device type and screen resolution

Usage Information:

  • Pages visited and time spent on each page

  • Click patterns and navigation paths

  • Referring website or search engine

  • Download errors

Preference Information:

  • Language preferences

  • Accessibility settings

  • Previously viewed content

8.2 How We Use This Information

We use cookie data for:

  • Improving Website functionality and user experience

  • Analyzing Website traffic and trends

  • Personalizing content (where consented)

  • Security and fraud prevention

  • Compliance with legal obligations

We take appropriate technical and organizational measures to ensure cookies are used securely:

  • Secure flag – Essential cookies that contain sensitive information use the Secure flag (HTTPS only)

  • HttpOnly flag – Cookies used for authentication have the HttpOnly flag to prevent JavaScript access

  • SameSite attribute – We use SameSite attributes to prevent cross-site request forgery

  • Encryption – Cookie values containing sensitive data are encrypted

  • Regular review – We regularly review our cookies for security vulnerabilities

10. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect:

  • Changes in the cookies we use

  • New third-party services

  • Changes in applicable laws and regulations

  • Improvements to our cookie management practices

When we make material changes, we will:

  • Update the "Last Updated" date at the bottom of this policy

  • Notify you through a prominent notice on our Website

  • Request renewed consent where required by law

11. Your Rights

Under data protection laws, you have rights regarding cookies and the data they collect:

  • Right to information – You have the right to know what cookies we use and why

  • Right to access – You can request information about the data collected through cookies

  • Right to erasure – You can request deletion of data collected through cookies

  • Right to object – You can object to the use of certain cookies

  • Right to withdraw consent – You can withdraw consent for non-essential cookies at any time

To exercise these rights, please contact us at privacy@eprofiler.com.

12. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

Data Protection Officer:
Email: privacy@eprofiler.com
Address: [Company Address], Switzerland

General Inquiries:
Email: info@eprofiler.com

13. Additional Resources

For more information about cookies and your privacy rights:


Below is a comprehensive list of cookies that may be used on our Website:

Essential Cookies

| Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | session_id | eProfiler | Session management | Session | | csrf_token | eProfiler | Security | Session | | auth_token | eProfiler | Authentication | 7 days | | cookie_consent | eProfiler | Consent storage | 1 year | | __cfduid | Cloudflare | Security | 30 days |

Preference Cookies

| Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | language | eProfiler | Language preference | 1 year | | region | eProfiler | Region preference | 1 year |

Analytics Cookies

| Name | Provider | Purpose | Duration | | --- | --- | --- | --- | | _ga | Google Analytics | User distinction | 2 years | | _gid | Google Analytics | Session distinction | 24 hours | | _gat | Google Analytics | Rate limiting | 1 minute | | _hjid | Hotjar | User ID | 1 year |